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THE DATACENTER
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No expense was spared in utilizing a safe, secure environment that can protect equipment from whatever
Mother Nature has in store. The Vienna, Virginia facility is designed for maximum uptime, with fully redundant systems engineered to limit exposure to any problem which may affect other areas. This
includes, but is not limited to; electrical power, air temperature and humidity, smoke-detection systems (capable of detecting fire in the pre-combustion stages) and, of course, redundant connections
to the internet. This facility has the following protection systems in place to ensure maximum operation regardless of the disruption.

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POWER
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The premier power system makes outages obsolete, utilizing an AC-DC-AC conversion process to eliminate
surges, meet the demands of both AC and DC equipment, and provide nonstop power. Its heart is the Automatic Transfer Control Logic system (ATCL) system which monitors power throughout the system to
draw only from the most reliable sources.
The power backups are utilized in the following order: two-hour battery backup (industry standard is only 15 minutes), commercial utility underground
conduits, diesel generator with full-load capability and 18 hour fuel supply.
In addition, the system features: parallel redundant UPS module, redundant primary 480V feeders, split
switchboard with draw-out tie-breaker, redundant 500KVA K13 transformers, 48V DC power plant with separate batteries and A+B bus for redundancy, dual-fed secondary switchboard and critical load
distribution boards, maintenance bypass feeder with dedicated 500 KVA K13 transformer, and dedicated 20 amp circuits with #10AWG (30 amp) wiring to rack plug strips, including dedicated neutrals
feeding server racks.

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SECURITY
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We appreciate that both equipment and data security are vital to our clients. With that in mind,
comprehensive security systems include visitation access lists, security cameras, and dedicated Ethernet segments. Seven days a week, around the clock, security personnel superintend the Operations
Center lobby. A digital surveillance camera monitors all sections of the Network Center and all installed equipment..

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ENVIRONMENT
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The Operations Center maintains a constant temperature of 68°F, plus or minus 2°F, with humidity at a
constant of 45%. This facility has 200 tons of total cooling capacity, more than enough to maintain these temperature and humidity levels. The Vienna, Virginia facility incorporates features to
maximize equipment performance. The floors consist of 6-inch concrete slabs with natural anti-static properties, balanced by embedded carbon filaments and grounded by copper strips. Cables are trayed
above the racks and color-coded for simplified maintenance.

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FIRE
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All client equipment is protected by two fire fighting systems: a Fire Master 200 (FM 200) fire
suppression system and a pre-action dry pipe sprinkler system. The FM 200 utilizes heptafluoropropane gas, the environmentally friendly answer to Halon that is both safe and non-corrosive to
electrical equipment. This gas deploys after a 30-second countdown and slows the fire by chemically preventing combustion. The dry-pipe system backs up the FM 200 by being connected to a VESDA smoke
detection system.

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